Shipping and Delivery

Revision date: 14.09.2024

Introduction

Thank you for choosing Glare Web Tech LLP (hereinafter referred to as “SemayraHost”). This Shipping Policy applies to all services, such as Hosting, domains, Servers, VPS services, sold through our website. Please read this policy carefully before making a purchase. By completing a purchase, you agree to be bound by this Shipping Policy.

Digital Delivery

1. Delivery Method: All our products are delivered digitally via Email. There will be no physical product shipped to your address. Upon successful payment, you will receive an email regarding service activation and other relevant instructions.
2. Delivery Time: We strive to deliver/activate your service(s) as quickly as possible. Typically, you can expect to receive your service(s) within 2 hours of completing the payment. However, in some cases, the activation time may be extended to a maximum of 24 hours. This can be due to high demand, technical issues, or the need for additional verification.
3. Worldwide Delivery: We offer digital delivery of our service(s) to customers worldwide, 24/7.
4. Order Confirmation: Once your payment has been successfully processed, you will receive an order confirmation email. This email serves as your proof of purchase and should be saved for your records.
5. Technical Issues: If you do not receive your service activation within the specified time frame, please check your email’s spam or junk folder. If you still cannot locate the email, contact our customer support team immediately for assistance. We are not responsible for any delays caused by incorrect email addresses provided by the customer.
6. Refunds: Due to the digital nature of our service(s), we offer limited time refund policy for services.
   There will be NO REFUNDS on:
   a. Addons & Licenses
   b. Paid Govt. Taxes / GST /VAT
   If you  encounter any issues with your service or have concerns about the service activation process, please contact our customer support team for assistance. We will work with you to resolve any issues to your satisfaction.
7. Fraud Prevention: To protect our customers and our business, we may occasionally require additional information to verify the legitimacy of a purchase. This process may cause a delay in the delivery of your service(s). We appreciate your understanding and cooperation in this matter.
8. Support: For any questions or concerns related to our Shipping Policy or your order, please contact our customer support team via E-mail or via our Live-Chat. Our team is available 24/7 to assist you.
9. Changes to Shipping Policy: We reserve the right to update or modify this Shipping Policy at any time without prior notice. Your continued use of our website or purchasing from us following the posting of any changes to this Shipping Policy constitutes your acceptance of those changes.

By placing an order with SemayraHost, you agree to be bound by the terms of this Shipping Policy. If you have any questions or concerns, please feel free to contact us. We look forward to providing you with a seamless and efficient Hosting service experience