Account Terms

The following terms of service ("TOS") will apply to the agreement to provide service between Semayra Web Services ("Company"), and the individual or business entity identified on the order form for said services ("Customer"). These terms, along with the Acceptable Use Policy ("AUP"), shall hereinafter be referred to as the "Agreement" between the two above mentioned parties.


You agree to use all Semayra Web services and facilities at your own risk. Semayra specifically disclaims all warranties of merchantability and fitness for a particular purpose. In no event shall Semayra be liable for any loss, or loss of data, or other commercial damage, including but not limited to special, incidental, consequential or other damages. Customer agrees that it shall defend, indemnify, save and hold Semayra harmless from any and all demands, liabilities, losses, costs and claims, including reasonable attorney's fees asserted against Semayra, its agents, its customers, officers and employees, that may arise or result from any service provided or performed or agreed to be performed or any product sold by/to customer, it's agents, employees or assigns. Customer agrees to defend, indemnify and hold harmless Semayra against liabilities arising out of Any injury to person or property caused by any products sold or otherwise distributed in connection with Semayra's server.

Semayra reserves the right to intervene with any of the sites hosted on its servers in the interest of its customers. Any material supplied by customer infringing or allegedly infringing on the proprietary rights of a third party Copyright infringement, any defective products sold to customer from Semayra's server. Semayra shall be the sole judge of what violates this Policy.


At this time we bill monthly, quarterly, semi-annually and annually, depending upon the Hosting/Server package.

We accept payments via many payment gateways including PayPal (credit/debit cards also processed via PayPal),Bitcoins, Perfectmoney & Webmoney. Clients are encouraged to contact via Skype/WhatsApp before making Payent for getting Best Way of Payment which will Reduce Txn Charges/Local Taxes.There are no contract periods but for each successive period, your contract & service renewal invoice is generated automatically unless you submit a cancellation request.

We periodically send Payment Reminder Emails to all clients.

  • Invoice Unpaid Reminder : 5 days before the invoice due date.
  • First Overdue Reminder : 1 day after the invoice due date
  • Second Overdue Reminder : 2 days after the invoice due date
  • Third Overdue Reminder : 3 days after the invoice due date

However client must take of renewal dates themselves and renew their service on time. Sometimes, due to technical errors, this may be possible that the payment reminder email may not be delivered to client. So, it's the duty of the client to take note of renewal dates of all his service and renew them on time. If a client fails to renew the service and if his service gets terminated, we will not be held responsible for any data loss.

If a service is NOT paid within 3 days of due date, it will be terminated on 4th Day when daily cron job of server runs (generally 9 AM but may be different or changed).


We do Accept Paypal payments manually to our PayPal Account with following conditions :
  • * Choose Postal Address : No Physical Delivery Required *
Client details provided to us (including email) MUST match with PayPal account Holder.


All accounts are billed from the Date of Activation.We generate all invoices 10 days before the due date.If you will not pay for service on your due date, your account will be suspended on the next day of your due date.If you will not pay for service renewal in 3 days after your due date, system will assume that you're NOT interested in renewing your account and in that case, your account will be terminated on 4th Day. All data will get deleted and the server space will be re-used for some another client. Client will be responsible for any data loss due to such suspension or termination as it is performed automatically by system if services are unpaid.

We don't charge LATE FEES. If you account/order is terminated or cancelled, you will need to make a fresh order.


You can check our Refund Policy Here : Refund Policy

Fair Usage Policy

All of Our Services with unmetered/unlimited bandwidth are subject to this fair usage policy.


Unmetered Bandwidth does not mean infinite data usage. By Unmetered Bandwidth, we mean that there is no specific bandwidth limit and you can use as much bandwidth as you want as long as you do not overload the server uplink or routers. Since all of our services operate under shared environment, therefore clients are expected to use a fair share amount of bandwidth and don't overload server resources.

We regularly monitors bandwidth usage pattern of clients and any abusive usage of bandwidth will result in immediate suspension of services. If we classify your usage as abuse, your services may be immediately suspended and you may be denied to provide any more services in future. No Refunds will be applicable in such cases of Breach of FUP. We strictly do NOT allow Video/Audio streaming or any such high bandwidth usage applications on our servers.


All VPS host nodes have a dedicated uplink shared among multiple clients generally between 10-12. Therefore, you can NOT expect all the speeds of uplink/port for yourself all the time.


All users will properly use the assigned resources in a fair manner without interfering other users in the same environment, otherwise, Semayra has every right to regain control of the abused resource from users without prior notice. Semayra will NOT be liable nor responsible for any customer/user loss out of this arrangement, and there will NOT be any refund of customer paid fee. Users of all services agree NOT to interfere with other users in an unfair or malicious manner such that other users are not able to receive due level of services. In all services, the word "unlimited" refers to an "unmetered" usage, and subject to this Fair Usage Policy. Semayra reserves the right to impose restrictions of various sorts to ensure a fair usage amongst the user community without prior notice, to existing and new users, and upon repeated warnings, suspend and/or terminate offending users.


Any client abusing server resources or violating ToS/AUP will be suspended immediately and will be charged between $2 to $5 Service Re-activation Fees depending on type of abuse and previous number of suspensions for that client. All such accounts will be re-activated only after receival of Service Reactvation charges. We reserve the right to deny any request for re-activation after/before payment of service reactivation charges to maintain server stability. We reserve the right to terminate a client's account without his prior permission or without contacting him for any reason including but not limited to any kind of server abuse, multiple suspension of client's account due to breach of ToS/AUP etc.


Semayra, may at its discretion, suspend or terminate service of any client that is abusive/harassing to our employees. Examples of such activity include, but are not limited to;
  • Verbal abuse including but not limited to cursing, yelling, threatening, etc.
  • Ongoing disregard for warnings or notices
  • Consistent mistakes/errors/changes causing unnecessary workload
  • Spamming our email addresses, ticket systems, or servers
  • Continuous involvement in flood/DDOS activity, hacked services, or other ongoing non-permitted usage
  • Issuing a chargeback or bouncing a payment
  • Continuous activation of problematic end-users
  • Consistent late payments or responses
  • Activity which affects the service(s) of other clients
  • Open disputes with payment gateways/banks without having a full discussion with our Billing/Support team
  • Cancelling your current account and re-ordering new account just to get new PROMO Discount/Plan

DMCA / Copyright / Report Abuse Policy

Your use of this Site and the Services , including any content you submit, will comply with this Agreement, any applicable Services Agreement or policy that may apply to your Services and all applicable local, state, national and international laws, rules and regulations.

You will not collect or harvest (or permit anyone else to collect or harvest) any User Content (as defined below) or any non-public or personally identifiable information about another User or any other person or entity without their express prior written consent.

You will not use this Site or the Services in a manner (as determined by Semayra in its sole and absolute discretion) that:
  • Is illegal, or promotes or encourages illegal activity;
  • Promotes, encourages or engages in the exploitation of children, or any activity related to the proliferation of child sexual abuse material (CSAM);
  • Promotes, encourages or engages in terrorism, violence against people, animals, or property;
  • Promotes, encourages or engages in any spam or other unsolicited bulk email, or computer or network hacking or cracking;
  • Violates the Ryan Haight Online Pharmacy Consumer Protection Act of 2008 or similar legislation, or promotes, encourages or engages in the sale or distribution of prescription medication without a valid prescription;
  • Violates the Fight Online Sex Trafficking Act of 2017 or similar legislation, or promotes or facilitates prostitution and/or sex trafficking;
  • Infringes on the intellectual property rights of another User or any other person or entity;
  • Violates the privacy or publicity rights of another User or any other person or entity, or breaches any duty of confidentiality that you owe to another User or any other person or entity;
  • Interferes with the operation of this Site or the Services found at this Site; Contains or installs any viruses, worms, bugs, Trojan horses or other code, files or programs designed to, or capable of, disrupting, damaging or limiting the functionality of any software or hardware; or
  • Contains false or deceptive language, or unsubstantiated or comparative claims, regarding Semayra or semayra's Services.
  • You will not perform any false, abusive or fraudulent activity. You will not perform any action that imposes, or may impose, in our discretion, an unreasonable or disproportionately large load on our infrastructure;
  • To report any kind of abuse, use our webform located on Footer or email to abuse@semayra.com


    Semayra generally does not pre-screen User Content (whether posted to a website hosted by Semayra or posted to this Site). However, Semayra reserves the right (but undertakes no duty) to do so and decide whether any item of User Content is appropriate and/or complies with this Agreement. Semayra may remove any item of User Content (whether posted to a website hosted by Semayra or posted to this Site) and/or terminate a Users access to this Site or the Services found at this Site for posting or publishing any material in violation of this Agreement, or for otherwise violating this Agreement (as determined by Semayra in its sole and absolute discretion), at any time and without prior notice. Semayra may also terminate a Users access to this Site or the Services found at this Site if Semayra has reason to believe the User is a repeat offender. If Semayra terminates your access to this Site or the Services found at this Site, Semayra may, in its sole and absolute discretion, remove and destroy any data and files stored by you on its servers.


    We do not tolerate the transmission of spam. We monitor all traffic to and from our web servers for indications of spamming and maintain a spam abuse complaint center to register allegations of spam abuse. Customers suspected to be using our products and services for the purpose of sending spam are fully investigated. If we determine there is a problem with spam, we will take the appropriate action to resolve the situation.

    We define spam as the sending of Unsolicited Commercial Email (UCE), Unsolicited Bulk Email (UBE) or Unsolicited Facsimiles (Fax), which is email or facsimile sent to recipients as an advertisement or otherwise, without first obtaining prior confirmed consent to receive these communications. This can include, but is not limited to, the following:

    • Email Messages
    • Newsgroup postings
    • Windows system messages
    • Pop-up messages (aka "adware" or "spyware" messages)
    • Instant messages (using AOL, MSN, Yahoo or other instant messenger programs)
    • Online chat room advertisements
    • Guestbook or Website Forum postings
    • Facsimile Solicitations
    • Text/SMS Messages
    • We will not allow our servers and services to be used for the purposes described above. In order to use our products and services, you must not only abide by all applicable laws and regulations, which include the Can-Spam Act of 2003 and the Telephone Consumer Protection Act, but you must also abide by this no spam policy. Commercial advertising and/or bulk emails or faxes may only be sent to recipients who have "opted-in" to receive messages. They must include a legitimate return address and reply-to address, the sender's physical address, and an opt-out method in the footer of the email or fax. Upon request by us, conclusive proof of opt-in may be required for an email address or fax number.

      If we determine the account, products, or services in question are being used in association with spam, we may re-direct, suspend, or cancel any account, web site hosting, domain registration, email boxes, or other applicable products or services. In such event, at our election, we may require you to respond by email to us stating that you will cease to send spam and/or have spam sent on your behalf and to require a non-refundable reactivation fee to be paid before the site, email boxes, and/or services are reactivated.


      Your use of this service is at your sole risk. We don't provide any kind of backups system/service. You must take your own backup manually by yourselves. We are not responsible for files and/or data residing on your account. You agree to take full responsibility for files and data transferred and to maintain all appropriate backup of files and data stored on our servers. We are NOT responsible for any kind of Data Loss caused due to any reason.


      The amount you pay for your service will not increase from the date of purchase in the current billing cycle, however prices may be increased from next billing cycle. We reserve the right to change prices listed on our websites, and the right to increase/decrease the amount of resources given to plans at any time.

      Changes to the TOS

      We reserves the right to revise its policies at any time without notice.


      Semayra shall not be responsible for any claimed damages, including incidental and consequential damages, which may arise from Semayra servers going off-line or being unavailable for any reason whatsoever. Furthermore, Semayra shall not be responsible for any claimed damages, including incidental or consequential damages, resulting from the corruption or deletion of any web site from one of Semayra servers. All damages shall be limited to the immediate termination of service.


      Semayra cannot be held liable for system downtime, crashes, or data loss. We cannot be held liable for any predicted estimate of profits in which a client would have gained if their site was functioning. Certain services provided by Semayra are resold. Thus, certain equipment, routing, software, and programming used by Semayra are not directly owned or written by Semayra. Moreover, Semayra holds no responsibility for the use of our clients accounts. If any terms or conditions are failed to be followed, the account in question will be automatically deactivated. We reserve the right to remove any account without advanced notice for any reason without restitution as Semayra sees fit. FURTHERMORE, Semayra retains the right to change any or all of the above Policies, Guidelines, and Disclaimer without notification.

      By purchasing any of our services, you already agree to this Terms of Service (ToS) Agreement. If you don't agree to these services, either don't purchase any service or if already purchased, immediately cancel it. No refund will be processed in such case.

      Updated on 15th November 2019

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