The following terms of service ("TOS") will apply to the agreement to provide service between Semayra Web Services ("Company"), and the individual or business entity identified on the order form for said services ("Customer"). These terms, along with the Acceptable Use Policy ("AUP"), shall hereinafter be referred to as the "Agreement" between the two above mentioned parties.
You agree to use all Semayra Web services and facilities at your own risk. Semayra specifically disclaims all warranties of merchantability and fitness for a particular purpose. In no event shall Semayra be liable for any loss, or loss of data, or other commercial damage, including but not limited to special, incidental, consequential or other damages. Customer agrees that it shall defend, indemnify, save and hold Semayra harmless from any and all demands, liabilities, losses, costs and claims, including reasonable attorney's fees asserted against Semayra, its agents, its customers, officers and employees, that may arise or result from any service provided or performed or agreed to be performed or any product sold by/to customer, it's agents, employees or assigns. Customer agrees to defend, indemnify and hold harmless Semayra against liabilities arising out of Any injury to person or property caused by any products sold or otherwise distributed in connection with Semayra's server.
Semayra reserves the right to intervene with any of the sites hosted on its servers in the interest of its customers. Any material supplied by customer infringing or allegedly infringing on the proprietary rights of a third party Copyright infringement, any defective products sold to customer from Semayra's server. Semayra shall be the sole judge of what violates this Policy.
At this time we bill monthly, quarterly, semi-annually and annually, depending upon the Hosting/Server package.
We accept payments via many payment gateways including PayPal (credit/debit cards also processed via PayPal),Bitcoins, Perfectmoney & Webmoney. Clients are encouraged to contact via Skype/WhatsApp before making Payent for getting Best Way of Payment which will Reduce Txn Charges/Local Taxes.There are no contract periods but for each successive period, your contract & service renewal invoice is generated automatically unless you submit a cancellation request.
We periodically send Payment Reminder Emails to all clients.
However client must take of renewal dates themselves and renew their service on time. Sometimes, due to technical errors, this may be possible that the payment reminder email may not be delivered to client. So, it's the duty of the client to take note of renewal dates of all his service and renew them on time. If a client fails to renew the service and if his service gets terminated, we will not be held responsible for any data loss.
If a service is NOT paid within 3 days of due date, it will be terminated on 4th Day when daily cron job of server runs (generally 9 AM but may be different or changed).
All accounts are billed from the Date of Activation.We generate all invoices 10 days before the due date.If you will not pay for service on your due date, your account will be suspended on the next day of your due date.If you will not pay for service renewal in 3 days after your due date, system will assume that you're NOT interested in renewing your account and in that case, your account will be terminated on 4th Day. All data will get deleted and the server space will be re-used for some another client. Client will be responsible for any data loss due to such suspension or termination as it is performed automatically by system if services are unpaid.We don't charge LATE FEES. If you account/order is terminated or cancelled, you will need to make a fresh order.
Unmetered Bandwidth does not mean infinite data usage. By Unmetered Bandwidth, we mean that there is no specific bandwidth limit and you can use as much bandwidth as you want as long as you do not overload the server uplink or routers. Since all of our services operate under shared environment, therefore clients are expected to use a fair share amount of bandwidth and don't overload server resources.
We regularly monitors bandwidth usage pattern of clients and any abusive usage of bandwidth will result in immediate suspension of services. If we classify your usage as abuse, your services may be immediately suspended and you may be denied to provide any more services in future. No Refunds will be applicable in such cases of Breach of FUP. We strictly do NOT allow Video/Audio streaming or any such high bandwidth usage applications on our servers.
All users will properly use the assigned resources in a fair manner without interfering other users in the same environment, otherwise, Semayra has every right to regain control of the abused resource from users without prior notice. Semayra will NOT be liable nor responsible for any customer/user loss out of this arrangement, and there will NOT be any refund of customer paid fee. Users of all services agree NOT to interfere with other users in an unfair or malicious manner such that other users are not able to receive due level of services. In all services, the word "unlimited" refers to an "unmetered" usage, and subject to this Fair Usage Policy. Semayra reserves the right to impose restrictions of various sorts to ensure a fair usage amongst the user community without prior notice, to existing and new users, and upon repeated warnings, suspend and/or terminate offending users.
If any party have dispute over copyrighted content hosted on our infrastructure, they can send us copyright infringement complaint as per applicable laws of Netherlands. However, we can not work as a arbitrator in such case of dispute, hence can not take down the disputed content. We can only forward the complaint to the client. To take down any content or website or part of our infrastructure, we need an order of a court of law or concerned legal authorities. To report any kind of abuse, use our webform located HERE or email to firstname.lastname@example.org . We will forward complaint to concerned client
Updated on 15th November 2019
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